FAQ

Have Questions?

Vehicle technologies are rapidly changing at an alarming rate. We understand the importance of safety, and the importance of how this new process works. We are here to help in every way we can. Feel free to check out our frequently asked questions below.

During the pre-scan process, our technicians will verify all modules in all systems and provide a comprehensive print out for your records. This shows the repair technicians which ADAS systems are onboard and active, helping the shop to prepare and map a detailed repair plan. Our report provides any system that needs attention for repairs. Additionally, it shows which system needs calibrating along with the manufacture requirements to make a comprehensive and complete repair.

Depending on vehicle type, either a static or dynamic calibration procedure is required after disassembly, open loop or a collision (in some vehicles both are required) to calibrate ADAS systems.

– Static calibrations are completed in a shop environment and requires the use of targets or patterns to complete (which cannot be done remotely). Just as a wheel alignment is important. Static calibrations are what allows proof of your work. With this, there is no question of the performance of each system  and / or the work performed.

– Dynamic calibrations require the vehicle be driven on a road with well maintained markings for a determined time. Not all vehicles give an option for dynamic calibrations. A test drive is not a calibration.  There are a multitude of variables and environmental conditions to consider. A test drive even in excess of 5 miles does not justify if a vehicle needs to be calibrated or not. A test drive will not always give a DTC to determine if a calibration is needed or not.  

Passive features become active prior and during an accident. These systems work to mitigate damage such as occupant sensing systems, child safety systems, and also reduce the risk of injury during the time of impact (e.g. seat belts and airbags).

Active systems always stay active while you drive, and continuously work to keep you from getting into an accident. These include traction control, electronic stability control, and braking systems. These interact with your advanced drive assist systems (ADAS), and coordinate with sensors such as forward collision warning and lane departure warning, along with adaptive cruise control to take evasive action when required.

Clearing the codes does not calibrate nor fix these systems and can adversely affect the proper function and endanger the safety of the passengers exposing a huge liability.

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Hours

Monday - Friday: 8 am to 6pm

Phone

(281) 630-6505

Platinum Programming & Diagnostics works closely with body shops and dealerships in the Houston, Texas and Nashville, Tennessee areas. We want to make sure recently repaired vehicles are safe to hit the road.